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Trish McDermott
400 Del Antico Ave #817
Oakley, CA94561
510.794.1239


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Writing Sample

 

Summary

Contract Technical Writer/Editor for software/hardware/firmware product documentation.

Background

23+ years experience writing, editing, illustrating, formatting, and proofreading task‑oriented user documentation and mainstream published books, using templates and industry-standard style guidelines.

Resource for companies that require outsourced technical publications support. Key abilities include documenting products from a userís perspective, building conditionalized text and cross-references with FrameMaker, product testing and feedback.

Hardware
and Software

Windows-based PCs, with expertise in use of the following software tools:

Page Layout

Illustration

Miscellaneous

FrameMaker

CorelDRAW, Visio, Illustrator

Acrobat, Word, Excel, Works, PowerPoint

Project Sampling

PLX Technology, Inc., Sunnyvale, CA. Edit, rewrite, and format PCI/PCI Express chip data books, errata, conversion documents, Rapid Development Kit (RDK) hardware reference manuals, quick start design guides, and other user documentation. Work with Field Applications Engineers and Product Marketing Engineers to resolve technical content conflicts.

 

Alpha-Omega Services, Inc., Bellflower, CA. Edit and format 2000+ page Safety Analysis Report (SAR) for the Model AOS-025, AOS-050, and AOS-100 transport packages, following Nuclear Regulatory Commission (NRC) guidelines. Help ensure information remains consistently parallel throughout the document. Edit and format support documentation within the product line. Participate as a review team member. Developed document style template.

 

Xradia, Inc., Pleasanton, CA. Write, edit, and/or format user guides for the VersaXRM, UltraXRM, and MicroXCT high-resolution 3D X-ray microscopes. Work with programmers to improve software usability. Developed document style template.

 

VESA, Newark, CA. Edit and format industry-wide interface standards for the PC, workstation, and consumer electronics industries. Current projects include eDP and DP. Developed document style template.

 

LumaSense Technologies, Inc. (formerly LUXTRON Corporation), Santa Clara, CA. Wrote and maintained user and quick start guides for various in-situ process control instruments with DOS and Windows NT user interfaces. Worked with programmers to improve software usability. Products included ThermAsset2, OPTIMA Series, and Models 790, 3100, and WTS‑22LE. Developed document style template.

 

ThyssenKrupp Elevator Americas, Hayward, CA. Edited, formatted, and rewrote Operations and Maintenance manuals for elevator systems, including six BART station elevators and one SFO airport elevator.

 

General Electric Vallecitos Nuclear Center, Sunol, CA. Edited, formatted, and rewrote documents, following Nuclear Regulatory Commission (NRC) guidelines. Documents included several radioactive material transport package Safety Analysis Reports (SARs), the Xenon XE‑133 Diagnostic brochure, and the Material Laboratory Operations General Employee Training Manual.

 

RoboToolz, Ltd., Mountain View, CA. Wrote user and/or maintenance and repair guides for professional-grade measurement tools used by construction professionals. Products included RoboLaser, RoboVector, and RT-7690-2. Developed document style template.

 

Everex Communications, Fremont, CA. Wrote quick start guide for installation and use of the IntelliWAY High Performance Wireless Broadband Server, and co-wrote HTML-based help system. Tested product for usability and reported bugs to development.

 

Logical Automation, Livermore, CA. Wrote user guides, as well as maintenance and troubleshooting guides. Products included LA8300 Device Inspection and Tape & Reel SystemSE200 Device Programming System (see writing sample), and SD200 SanDisk POD Loader/Unloader. Worked with programmers to improve software usability. Developed document style template.

Education

Certificate in Technical Communications
De Anza College, Cupertino, CA

 

Associate of Arts Degree, Liberal Arts
Minor in English, Mission College, Santa Clara, CA